FAQs

Do I get the same accreditation as a classroom-based course?

Our courses provide you with an in-house certification. For full accreditation, you can attend an exam at our training centre near Boroughbridge. Call us on 01423 396780 for availabilities.

Can I access the course without an internet connection?

An active internet connection is required to access our e-Learning courses. However, as long as you are connected to the internet, you can take the course from any computer in any location.

How do the online courses work?

  1. Purchase your desired course
  2. Receive the login details by email.
  3. Log in and navigate to Student Home
  4. Select the course
  5. Get started

Why choose online courses?

  1. e-Learning offers flexible training at times to suit you.
  2. It is often the most cost-effective way of training seasonal, part-time and shift workers.
  3. You can start and stop without losing your progress.

Forgotten password?

Please, click the forgotten password link on the sign in form. Or, please get in touch by calling 01423 396780 or email us at info@livius-training.co.uk.

Can I access training after I have completed the course?

Once purchased, you will have access to each course for 1 year even after completion.

Is there a time limit on each course?

There is no time limit for viewing the course content. You are free to complete each section in our own time at your own pace. However, there is a time limit for the end of course test. But, don’t worry, you will be told before you take the test

Can I pay on account?

Yes, you may pay on account. This needs to be arranged with either through 3rlive chat, email or phone call. You will not gain access to your course until your payment has been received.

I have lost my certificate; how do I get another one?

Your certificate will be available to print at any time from your student home. Simply, log into your account where your certificates will be shown.

When will I receive my certificate?

You will receive your certificate as soon as you pass your course test. This can then be printed off and is always available on your student home.

Buying for multiple people?

We can set this up for you, speak to us by live chat, phone or email.